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Can Mediation Help Resolve Construction Disputes?

Home  >  Blog  >  Can Mediation Help Resolve Construction Disputes?

October 10, 2025 | By Bridges Dispute Resolution
Can Mediation Help Resolve Construction Disputes?

Construction projects bring together diverse stakeholders with competing interests, tight deadlines, and complex technical requirements. When disputes arise over change orders, payment delays, or project defects, mediation offers a practical alternative to costly litigation. This collaborative process helps owners, contractors, subcontractors, and design professionals find workable solutions while preserving crucial business relationships and keeping projects moving forward.

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Key Facts About Mediating Construction Disputes

  • Most modern construction contracts, including AIA A201 and ConsensusDocs, require mediation as a condition precedent before arbitration or litigation
  • Construction mediation typically resolves disputes at a fraction of litigation costs and in a timely manner
  • Construction mediators understand technical issues and industry practices, facilitating practical solutions that courts might not achieve

Does My Construction Contract Require Mediation Before Arbitration or Court?

Standard construction contracts increasingly mandate mediation as the first formal step in dispute resolution. The General Conditions of the Contract for Construction make mediation a condition precedent, meaning parties must attempt mediation before proceeding to arbitration or litigation. This requirement applies to virtually all disputes arising from the contract or breach thereof.

The work of the judiciary in the workplace mediates the lawsuit between the parties.

Similarly, ConsensusDocs forms include multi-tiered dispute resolution provisions that begin with direct negotiations, progress to mediation, and only then allow arbitration or litigation. These step-clauses create a structured approach to conflict resolution that encourages early settlement while preserving legal remedies if needed.

Even custom contracts often incorporate mediation requirements, recognizing the construction industry's need for swift, cost-effective dispute resolution. Failing to comply with contractual mediation requirements can result in dismissal of lawsuits or arbitration proceedings, making careful contract review essential before pursuing any formal dispute resolution.

Key contract provisions to examine include:

  • Notice requirements for initiating mediation
  • Timeframes for completing the mediation process
  • Selection procedures for choosing mediators
  • Cost allocation between parties
  • Exceptions for emergency relief or mechanics' liens

Understanding these requirements helps parties navigate disputes efficiently while maintaining their legal rights throughout the process.

Which Rules Apply If We Mediate—AAA or JAMS—and What's the Difference?

Major dispute resolution providers offer specialized rules for construction mediation, each with distinct procedures and advantages. The American Arbitration Association updated its Construction Industry Mediation Procedures in March 2024, streamlining the process for modern construction disputes. These rules emphasize flexibility, allowing parties to customize procedures while providing default frameworks for common issues.

JAMS Construction Mediation similarly address industry-specific needs with procedures tailored for complex multi-party disputes. JAMS offers panels of construction professionals, including former contractors, architects, and construction attorneys who bring practical industry knowledge to the mediation process.

The choice between providers often depends on contract specifications, geographic availability, and mediator experience. Both organizations maintain rosters of experienced construction mediators familiar with industry standards, technical specifications, and common dispute patterns.

Important differences between AAA and JAMS include:

  • Fee structures and administrative costs
  • Mediator selection procedures
  • Virtual mediation capabilities
  • Regional office locations
  • Industry-specific expertise requirements

Many construction contracts specify which provider's rules apply, removing guesswork when disputes arise. Without contractual guidance, parties can jointly select the provider that best suits their needs and budget.

What Construction Issues Are Suited for Mediation?

Construction mediation effectively addresses the full spectrum of project disputes, from routine payment disagreements to complex technical deficiencies. The collaborative nature of mediation particularly benefits disputes where ongoing relationships matter or where creative solutions might better serve all parties than binary court decisions.

Change Order Disputes

Change order disputes may be suitable for mediation. These conflicts often involve legitimate disagreements about scope, pricing, or authorization rather than bad faith. Mediation allows parties to explore compromise solutions, such as partial payment, future work credits, or modified specifications that satisfy both sides' core interests.

Delay and Disruption Claims

Delay and disruption claims also could benefit from mediation's flexibility. Rather than litigating complex scheduling analyses and damage calculations, parties can craft forward-looking solutions that accelerate remaining work, adjust milestone payments, or modify completion deadlines. This practical approach often salvages projects that litigation would otherwise derail.

Payment and Retainage Disputes

Payment and retainage disputes may be resolved through mediation because parties can address underlying concerns beyond simple monetary demands. Mediators help identify cash flow pressures, lien rights, and bonding implications that influence settlement possibilities. Solutions might include payment plans, joint check agreements, or expedited close-out procedures.

Construction Defect Claims

Construction defect claims present unique mediation opportunities. Unlike courts that might order complete replacement or monetary damages, mediation can produce creative remedies like extended warranties, discounted repair services, or future project considerations that better serve all parties' interests.

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Can We Combine Approaches Like Med-Arb, or Use a Dispute Review Board?

Hybrid dispute resolution processes offer additional flexibility for construction conflicts. Med-Arb combines mediation's collaborative approach with arbitration's binding resolution, so disputes reach final resolution even if initial negotiations fail. This approach works particularly well for projects requiring certainty and speed.

Seattle Mediation Services

Dispute Resolution Boards provide another alternative, particularly for large, complex projects. These standing panels of construction professionals review disputes throughout project life, offering non-binding recommendations that frequently prevent formal proceedings. DRBs excel at addressing issues before they escalate into major conflicts.

Choosing between traditional mediation, hybrid processes, or DRBs depends on project size, complexity, and stakeholder preferences. Smaller projects typically benefit from straightforward mediation, while mega-projects might justify DRB investment. Med-Arb suits situations where parties who want finality if mediation is unsuccessful.

Practical Considerations for Construction Mediation Success

Successful construction mediation requires preparation and realistic expectations. Parties should gather relevant contracts, change orders, correspondence, and technical documentation before mediation begins. 

Selecting the right participants proves crucial. Decision-makers must attend with full settlement authority. For complex technical disputes, bringing project managers, engineers, or estimators who can explain technical issues and evaluate proposed solutions enhances mediation effectiveness.

Mediator selection significantly impacts outcomes. Look for neutrals with specific construction industry experience who understand terminology, practices, and common dispute patterns. Former contractors, construction attorneys, and engineers often make excellent construction mediators because they quickly grasp technical issues and industry dynamics.

FAQ for Construction Mediation for Dispute Resolution

What Happens if Mediation Fails to Resolve Our Construction Dispute?

If mediation fails, parties typically proceed to arbitration or litigation. The mediation remains confidential, and statements made during mediation cannot be used in subsequent proceedings. Even if unsuccessful, mediation often narrows issues and improves understanding of opposing positions, benefiting later resolution efforts.

Can Subcontractors Participate in Mediation between Owners and General Contractors?

Subcontractor participation depends on contractual relationships and the nature of the dispute. Many construction mediations benefit from including all affected parties to achieve comprehensive solutions and flow-down clauses in subcontracts may require subcontractor participation when their work involves disputed issues.

Are Mediated Settlement Agreements Enforceable on Construction Projects?

Yes, mediated settlement agreements are legally binding contracts enforceable in court. Proper documentation should include specific performance terms, payment schedules, and any continuing work obligations. Many settlements include stipulated judgments providing additional enforcement mechanisms if parties fail to perform.

Contact Our Construction Mediation Neutrals

Attorney, Jason Whalen
Jason Whalen, Mediation Attorney

Construction mediation offers a practical path to resolving disputes while preserving business relationships and project momentum. Whether addressing payment disputes, technical deficiencies, or scheduling conflicts, mediation provides flexibility and efficiency that litigation cannot match. 

Bridges Dispute Resolution provides experienced construction mediators throughout Washington State who understand the technical and business aspects of construction disputes. Our neutrals help parties find practical solutions that keep projects moving forward. For construction mediation services, contact our Seattle office at (206) 621-1110 or our Tacoma office at (253) 327-6778.

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